Can I get reference sample of costume jewelry?
Yes, but please make your request more specific since there are many kinds of costume jewelry. Please tell us what kind of costume jewelry you are interested, costume jewelry in what material, in what size, way of production, then we will send you the most relevant reference costume jewelry samples. If you have no idea of what kind of costume jewelry you want, you can browse through our website. If you still cannot decide on your costume jewelry, you are welcome to contact our sales.

Do you sell costume jewelry stock?
No, we do not sell label stock since the trademark and logo on the costume jewelry are properties of their respective holder.

How much does the costume jewelry cost?
We cannot supply a complete price list of the costume jewelry reference samples showed in our website, since many of the costume jewelry were make some years ago, the cost vary as time go by. And your costume jewelry design probably will not be exactly the same as the reference sample of our costume jewelry. Please send us your design with colour, size and material requirement of your costume jewelry. Then we can quote the price of the costume jewelry for you.

Do you provide design and artwork services for costume jewelry?
Yes, we have our costume jewelry designer team to serve the need of customer for label design. The design and artwork for costume jewelry are free of charge.

How should I supply artwork for the costume jewelry?
We prefer the artwork of the costume jewelry to receive in adobe illustrator file. Fonts have to be included or converted to paths. Please send your artwork of costume jewelry as an email attachment, if the size of the file is too big to be sent by email, please supplied the costume jewelry artwork file on CD.

Can I fax my artwork of costume jewelry to you?
No, artwork of costume jewelry received by fax cannot provide the quality needed for film making. We need to draw the artwork of costume jewelry again. In this case, the artwork of the costume jewelry will not be exactly the same as your original label design.

Do you provide sample of costume jewelry before production?
Yes, we will send you samples of the costume jewelry for approval before bulk production. We definitely will not go ahead with the bulk production for the costume jewelry without your sample approval for your costume jewelry.

Can I go straight to production and skip the process of sample approval for the costume jewelry?
We strongly recommend you to inspect the costume jewelry sample before you pass the order for the costume jewelry. It will be very risky if you do not do it this way. In the sampling process of costume jewelry, mistakes or some technical problems often happen and make the costume jewelry sample come out significantly different from the design of the costume jewelry. We do not accept order without sample approval of the costume jewelry unless the customer signed an agreement to declare that they will bear all the risk. That is to say, they will accept the costume jewelry and make the payment for the costume jewelry no matter how the bulk production of the costume jewelry is like.

Shall I pay the set up charge for the costume jewelry?
Yes, there is a set up charge for sampling of costume jewelry. But most of the sampling charge of costume jewelry will be refunded when you place the order for the costume jewelry up to a certain amount.

Shall I pay the sample charge if the costume jewelry sample is not satisfactory?
It is a point where disputes often arose in the sampling of costume jewelry. If the costume jewelry sample come out does not follow the design layout of the costume jewelry which is mutually agreed and signed, then you should not pay the sample charge of the costume jewelry. On the other hand, if the costume jewelry is made as per the design layout and description but the final outcome does not have the expected effect of the costume jewelry designer. Then the responsibilities are laid on the costume jewelry designer and customer.

Who is paying the postage of mailing the costume jewelry sample?
We will send the costume jewelry sample to customer by air mail at our cost. If you need your costume jewelry sample urgently and wish to send it by international courier, then you have to take up the cost.

Do I need to pay a mould charge or sample charge when I reorder the costume jewelry?
You need not pay a mould charge or sample charge when you reorder the costume jewelry except some very exceptional cases such as the polyresin costume jewelry which require very complicate preparation procedures.

Can I change the design of my costume jewelry?
You change the design of your costume jewelry in the design and artwork process. But you cannot make change of your costume jewelry after the sampling process of the costume jewelry is started unless you are willing to pay the set up once more, and your shipment date of the costume jewelry allow you to do so. You have to inspect the design layout of your costume jewelry very carefully before you sign it and let the sampling process of the costume jewelry start.

How long will I get my costume jewelry sample?
Usually you can get the label sample within 8-12 days after you confirm the artwork of the costume jewelry.

How long does it take to get the costume jewelry bulk production?
Usually the production of costume jewelry takes 10-14 days after approved the costume jewelry sample.

Can you rush my order for the costume jewelry?
Yes, we will do it in a very a flexible way in order to satisfy our costume jewelry customer if they are in urgent needs. In some cases we can produce the costume jewelry in 3-5 days. But please do not over use the urgency service since it will make our production arrangement in a bad condition.

Can I cancel my order for the costume jewelry?
Sorry, once the order for the costume jewelry is confirmed, we have to make all the preparation work for the production of the costume jewelry such as buying the material for the costume jewelry, parts of the costume jewelry….etc. If the order for the costume jewelry have to be cancelled, even the production of costume jewelry is not yet started the costume jewelry buyer has to pay at least the cost of the material and parts of the costume jewelry as per the amount it is purchased. If the costume jewelry is under production, then the costume jewelry buyer has to pay for the amount of costume jewelry that is produced plus the cost of material and parts of the costume jewelry that is purchased. So the costume jewelry buyer has to make sure and confirm everything before he places the order for the costume jewelry.

What is the minimum order for the costume jewelry?
We accept very small order for the costume jewelry as long as it is feasible. We are willing to meet the requirement of our customer, but some times we are limited by the other factors such as the availability of material, minimum quantity needed to start the machine and the cost of production. Please take note the price of the costume jewelry for the small quantity will inevitably higher.

Can I have the costume jewelry of the same design in different colour combinations?
Yes, we will follow your instruction to make a number of colour combinations for your choice in the sampling process of your costume jewelry. You can also do the same thing in your bulk production order of your costume jewelry.

Can you make the costume jewelry exactly the same as my original sample?
To be honest, I don’t think any costume jewelry maker can reproduce costume jewelry exactly the same as your original costume jewelry sample. We can make costume jewelry very close to your original costume jewelry, it is our expertise, but nothing can be exactly the same in the reproduction.

Will you keep the artwork and tooling of my costume jewelry?
Yes, it is our responsibility to do so. But it is a fact the tooling of the costume jewelry will deteriorate with the passage of time even though we will try our best to keep it in the most suitable condition.

Where do you produce my costume jewelry?
Our costume jewelry factory is located in the Mainland China, while some of the materials for the costume jewelry are imported, all the production processes of the costume jewelry take place in China.

Is the costume jewelry non-irritating to skin?
Most of the costume jewelries are non-irritating to skin. Some costume jewelry is made of natural materials such as nut, shell of fruit and animal bone which is non-allergic to skin. The problem laid on the metal costume jewelries, if the metal costume jewelries are nickel free plated, then they should be non-irritating to skin. If the costume jewelries are not nickel free plated, then it will be allergic to skin. So you have to state out what kind of plating you needed for your costume jewelry in the very beginning when you make the enquiry on the costume jewelry.

Do you supply costume jewelry in complete set or parts?
We supply costume jewelry in complete set at the moment.

What are your payment terms for costume jewelry production?
Our payment term for costume jewelry production is payment in advance for overseas costume jewelry customer.

How to make the payment for the costume jewelry?
Your can make the payment for sampling charge for your costume jewelry by PAYPAL or wire transfer when the amount of money is small. For bulk production of the costume jewelry, you may make the payment for the costume jewelry by wire transfer in advance or LC at sight.

Does the price of the costume jewelry quoted include freight?
Prices quoted for costume jewelry are mostly in ex-factory term since most costume jewelries are tailor made, we know the weight and packing size of the costume jewelry only after the sample and goods of the costume jewelry are made.

How much is the shipping cost for the costume jewelry?
As we have mentioned above, it is very hard to calculate the shipping cost if the costume jewelry before the costume jewelry is made. But once the sample of the costume jewelry is made, we can make a more accurate estimation for the shipping cost for the costume jewelry.

How should I ship the costume jewelry?
Normally costume jewelry is small and light in weight, it is recommended to ship the costume jewelry goods by courier which provide door to door service if the gross weight of the costume jewelry is less than 50 kgs. The cost per kg might be cheaper for shipment by air cargo or by sea; the problem is there is many additional charge such as local transportation, document charge and handling charge which make shipment of small amount of costume jewelry goods very expensive. This is a mistake many costume jewelry importers often made which will kill all their profit. Another suggestion is to prepay the courier charge to costume jewelry maker and let them send the costume jewelry on their own account. The reason is that the rate of courier charge is normally lower in the Asia zone where the centre of costume jewelry manufacturing located. You can have the costume jewelry maker to quote you the cost before you make the decision.

Do you deliver the costume jewelries to a number of locations on behalf of customer?
Yes, we can provide this service especially when the customer of the costume jewelry is a final buyer. It is because during the delivery process, our company information will inevitably showed in some documents. The consignee will know we are the manufacturer of the costume. In this case, it might be harmful to the interest of costume jewelry trader. If the costume jewelry traders do not care about this, then we are well prepared to provide this service to them.

Can you make costume jewelries other than those showed in your website?
Yes, we are eager to try new costume jewelries with new material and technique.

Do you supply environmental friendly costume jewelry?
Yes, we are very interested to produce environment friendly product. Costume jewelries made of natural materials such nut, shell of fruit, bone are some of our environment friendly costume jewelry which is bio-disintegrative.

Do you work with costume jewelry trader?
Yes, actually most of our customers are costume jewelry traders; of course, final buyers of Xs are equally welcome.