Can I get reference sample of fashion jewelry?
Yes, but please make your request more specific since there are many kinds of fashion jewelry. Please tell us what kind of fashion jewelry you are interested, fashion jewelry in what material, in what size, way of production, then we will send you the most relevant reference fashion jewelry samples. If you have no idea of what kind of fashion jewelry you want, you can browse through our website. If you still cannot decide on your fashion jewelry, you are welcome to contact our sales.

Do you sell fashion jewelry stock?
No, we do not sell label stock since the design of the fashion jewelry, and the trademark and logo on the jewelry are properties of their respective holder. Only those fashion jewelries designed by us can be sold as stock.

How much does the fashion jewelry cost?
We cannot supply a complete price list of the fashion jewelry reference samples showed in our website, since many of the fashion jewelry were make some years ago, the cost vary as time go by. And your fashion jewelry design probably will not be exactly the same as the reference sample of our fashion jewelry. Please send us your design with colour, size and material requirement of your fashion jewelry. Then we can quote the price of the fashion jewelry for you.

Do you provide design and artwork services for fashion jewelry?
Yes, we have our fashion jewelry designer team to serve the need of customer for label design. The design and artwork for fashion jewelry are free of charge.

How should I supply artwork for the fashion jewelry?
We prefer the artwork of the fashion jewelry to receive in adobe illustrator file. Fonts have to be included or converted to paths. Please send your artwork of fashion jewelry as an email attachment, if the size of the file is too big to be sent by email, please supplied the fashion jewelry artwork file on CD.

Can I fax my artwork of fashion jewelry to you?
No, artwork of fashion jewelry received by fax cannot provide the quality needed for film making. We need to draw the artwork of fashion jewelry again. In this case, the artwork of the fashion jewelry will not be exactly the same as your original label design.

Do you provide sample of fashion jewelry before production?
Yes, we will send you samples of the fashion jewelry for approval before bulk production. We definitely will not go ahead with the bulk production for the fashion jewelry without your sample approval for your fashion jewelry.

Can I go straight to production and skip the process of sample approval for the fashion jewelry?
We strongly recommend you to inspect the fashion jewelry sample before you pass the order for the X. It will be very risky if you do not do it this way. In the sampling process of fashion jewelry, mistakes or some technical problems often happen and make the fashion jewelry sample come out significantly different from the design of the fashion jewelry. We do not accept order without sample approval of the fashion jewelry unless the customer signed an agreement to declare that they will bear all the risk. That is to say, they will accept the fashion jewelry and make the payment for the fashion jewelry no matter how the bulk production of the fashion jewelry is like.

Shall I pay the set up charge for the fashion jewelry?
Yes, there is a set up charge for sampling of fashion jewelry. But most of the sampling charge of fashion jewelry will be refunded when you place the order for the fashion jewelry up to a certain amount.

Shall I pay the sample charge if the fashion jewelry sample is not satisfactory?
It is a point where disputes often arose in the sampling of fashion jewelry. If the fashion jewelry sample come out does not follow the design layout of the fashion jewelry which is mutually agreed and signed, then you should not pay the sample charge of the fashion jewelry. On the other hand, if the fashion jewelry is made as per the design layout and description but the final outcome does not have the expected effect of the fashion jewelry designer. Then the responsibilities are laid on the fashion jewelry designer and customer.

Who is paying the postage of mailing the fashion jewelry sample?
We will send the fashion jewelry sample to customer by air mail at our cost. If you need your fashion jewelry sample urgently and wish to send it by international courier, then you have to take up the cost.

Do I need to pay a mould charge or sample charge when I reorder the fashion jewelry?
You need not pay a mould charge or sample charge when you reorder the fashion jewelry except some very exceptional cases such as the polyresin fashion jewelry which require very complicate preparation procedures.

Can I change the design of my fashion jewelry?
You change the design of your fashion jewelry in the design and artwork process. But you cannot make change of your fashion jewelry after the sampling process of the fashion jewelry is started unless you are willing to pay the set up once more, and your shipment date of the fashion jewelry allow you to do so. You have to inspect the design layout of your fashion jewelry very carefully before you sign it and let the sampling process of the fashion jewelry start.

How long will I get my fashion jewelry sample?
Usually you can get the fashion jewelry sample within 15-20 days after you confirm the artwork of the fashion jewelry.

How long does it take to get the fashion jewelry bulk production?
Usually the production of fashion jewelry takes 15-20 days after approved the fashion jewelry sample.

Can you rush my order for the fashion jewelry?
Yes, we will do it in a very a flexible way in order to satisfy our fashion jewelry customer if they are in urgent needs. In some cases we can produce the fashion jewelry in 3-5 days. But please do not over use the urgency service since it will make our production arrangement in a bad condition.

Can I cancel my order for the fashion jewelry?
Sorry, once the order for the fashion jewelry is confirmed, we have to make all the preparation work for the production of the fashion jewelry such as buying the material for the fashion jewelry, parts of the fashion jewelry….etc. If the order for the fashion jewelry have to be cancelled, even the production of fashion jewelry is not yet started the fashion jewelry buyer has to pay at least the cost of the material and parts of the fashion jewelry as per the amount it is purchased. If the fashion jewelry is under production, then the fashion jewelry buyer has to pay for the amount of fashion jewelry that is produced plus the cost of material and parts of the fashion jewelry that is purchased. So the fashion jewelry buyer has to make sure and confirm everything before he places the order for the fashion jewelry.

What is the minimum order for the fashion jewelry?
We accept very small order for the fashion jewelry as long as it is feasible. We are willing to meet the requirement of our customer, but some times we are limited by the other factors such as the availability of material, minimum quantity needed to start the machine and the cost of production. Please take note the price of the fashion jewelry for the small quantity will inevitably higher.

Can I have the fashion jewelry of the same design in different colour combinations?
Yes, we will follow your instruction to make a number of colour combinations for your choice in the sampling process of your fashion jewelry. You can also do the same thing in your bulk production order of your fashion jewelry.

Can you make the fashion jewelry exactly the same as my original sample?
To be honest, I don’t think any fashion jewelry maker can reproduce fashion jewelry exactly the same as your original fashion jewelry sample. We can make fashion jewelry very close to your original fashion jewelry, it is our expertise, but nothing can be exactly the same in the reproduction.

Will you keep the artwork and tooling of my fashion jewelry?
Yes, it is our responsibility to do so. But it is a fact the tooling of the fashion jewelry will deteriorate with the passage of time even though we will try our best to keep it in the most suitable condition.

Where do you produce my fashion jewelry?
Our fashion jewelry factory is located in the Mainland China, while some of the materials for the fashion jewelry are imported; all the production processes of the fashion jewelry take place in China.

Is the fashion jewelry non-irritating to skin?
Most of the fashion jewelries are non-irritating to skin. Some fashion jewelry is made of natural materials such as nut, shell of fruit and animal bone which is non-allergic to skin. The problem laid on the metal fashion jewelries, if the metal fashion jewelries are nickel free plated, then they should be non-irritating to skin. If the fashion jewelries are not nickel free plated, then it will be allergic to skin. So you have to state out what kind of plating you needed for your fashion jewelry in the very beginning when you make the enquiry on the fashion jewelry.

Do you supply fashion jewelry in complete set or parts?
We supply fashion jewelry in complete set at the moment.

What are your payment terms for fashion jewelry production?
Our payment term for fashion jewelry production is payment in advance for overseas fashion jewelry customer.

How to make the payment for the fashion jewelry?
Your can make the payment for sampling charge for your fashion jewelry by PAYPAL or wire transfer when the amount of money is small. For bulk production of the fashion jewelry, you may make the payment for the fashion jewelry by wire transfer in advance or LC at sight.

Does the price of the fashion jewelry quoted include freight?
Prices quoted for fashion jewelry are mostly in ex-factory term since most fashion jewelry are tailor made, we know the weight and packing size of the fashion jewelry only after the sample and goods of the fashion jewelry are made.

How much is the shipping cost for the fashion jewelry?
As we have mentioned above, it is very hard to calculate the shipping cost if the fashion jewelry before the fashion jewelry is made. But once the sample of the fashion jewelry is made, we can make a more accurate estimation for the shipping cost for the fashion jewelry.

How should I ship the fashion jewelry?
Normally fashion jewelry is small and light in weight, it is recommended to ship the fashion jewelry goods by courier which provide door to door service if the gross weight of the fashion jewelry is less than 50 kgs. The cost per kg might be cheaper for shipment by air cargo or by sea; the problem is there is many additional charge such as local transportation, document charge and handling charge which make shipment of small amount of fashion jewelry goods very expensive. This is a mistake many fashion jewelry importers often made which will kill all their profit. Another suggestion is to prepay the courier charge to fashion jewelry maker and let them send the fashion jewelry on their own account. The reason is that the rate of courier charge is normally lower in the Asia zone where the centre of fashion jewelry manufacturing located. You can have the fashion jewelry maker to quote you the cost before you make the decision.

Do you deliver the fashion jewelries to a number of locations on behalf of customer?
Yes, we can provide this service especially when the customer of the fashion jewelry is a final buyer. It is because during the delivery process, our company information will inevitably showed in some documents. The consignee will know we are the manufacturer of the fashion jewelry. In this case, it might be harmful to the interest of fashion jewelry trader. If the fashion jewelry traders do not care about this, then we are well prepared to provide this service to them.

Can you make fashion jewelries other than those showed in your website?
Yes, we are eager to try new fashion jewelries with new material and technique.

Do you supply environmental friendly fashion jewelry?
Yes, we are very interested to produce environment friendly product. Fashion jewelries made of natural materials such nut, shell of fruit, bone are some of our environment friendly fashion jewelry which is bio-disintegrative.

Do you work with fashion jewelry trader?
Yes, actually most of our customers are fashion jewelry traders; of course, final buyers of fashion jewelry are equally welcome.